/* Blake's Detailing first-party live chat (Build 69). Replaces the
   Tawk.to embed: same corner, same dark panel and yellow accents as
   the site assistant (chatbot.css), bl- prefixed so the two never
   clash. Messages go to the shop's own booking system. */

#blakes-live{--bl-black:#080808;--bl-panel:#131313;--bl-panel2:#1b1b1b;--bl-line:#2a2a2a;
  --bl-yellow:#FFD60A;--bl-white:#ffffff;--bl-grey:#b9b9b9;--bl-red:#ff6b5e;
  font-family:"Segoe UI",system-ui,-apple-system,Arial,sans-serif}

.bl-panel{position:fixed;right:max(20px, env(safe-area-inset-right));bottom:calc(88px + env(safe-area-inset-bottom));z-index:96;width:min(380px,calc(100vw - 24px));
  height:min(580px,calc(100vh - 130px));display:none;flex-direction:column;
  background:var(--bl-panel);border:1px solid var(--bl-line);border-radius:14px;overflow:hidden;
  box-shadow:0 14px 44px rgba(0,0,0,.65);color:var(--bl-white)}
.bl-panel.open{display:flex}
.bl-head{background:var(--bl-black);border-bottom:2px solid var(--bl-yellow);
  padding:13px 16px;display:flex;align-items:center;gap:10px}
.bl-head .bl-title{font-weight:800;font-size:1.02rem;line-height:1.25}
.bl-head .bl-sub{color:var(--bl-grey);font-size:.82rem;line-height:1.3}
.bl-close{margin-left:auto;background:none;border:1px solid var(--bl-line);border-radius:8px;
  color:#fff;font-size:1.05rem;line-height:1;padding:7px 11px;cursor:pointer}
.bl-close:hover{border-color:#fff}
.bl-callbtn{background:var(--bl-yellow);color:#000;border:2px solid var(--bl-yellow);border-radius:8px;
  padding:7px 12px;font-weight:800;font-size:.88rem;cursor:pointer;white-space:nowrap}
.bl-callbtn:hover{background:#ffe14d}
.bl-callbtn[disabled]{opacity:.45;cursor:default}

.bl-log{flex:1;overflow-y:auto;padding:14px 12px;display:flex;flex-direction:column;gap:9px}
.bl-msg{max-width:88%;padding:10px 13px;border-radius:12px;font-size:.95rem;line-height:1.5;
  white-space:pre-wrap;word-wrap:break-word}
.bl-msg.staff{background:var(--bl-panel2);border:1px solid var(--bl-line);align-self:flex-start;
  border-bottom-left-radius:3px}
.bl-msg.visitor{background:var(--bl-yellow);color:#000;align-self:flex-end;border-bottom-right-radius:3px;font-weight:600}
.bl-msg.system{background:none;color:var(--bl-grey);align-self:center;text-align:center;font-size:.85rem;
  border:1px dashed var(--bl-line);max-width:96%}
.bl-msg img{max-width:100%;border-radius:8px;display:block;margin-top:6px}
.bl-msg .bl-attname{font-size:.78rem;color:var(--bl-grey);margin-top:4px}
.bl-msg.visitor .bl-attname{color:#333}

.bl-inputrow{display:flex;gap:8px;padding:10px 12px;border-top:1px solid var(--bl-line);background:var(--bl-black);align-items:center}
.bl-input{flex:1;background:var(--bl-panel2);border:1px solid var(--bl-line);border-radius:9px;
  color:#fff;padding:11px 12px;font-size:.95rem;font-family:inherit}
.bl-input:focus{outline:2px solid var(--bl-yellow);outline-offset:0;border-color:var(--bl-yellow)}
.bl-send{background:var(--bl-yellow);color:#000;border:2px solid var(--bl-yellow);border-radius:9px;
  padding:11px 16px;font-weight:800;font-size:.95rem;cursor:pointer}
.bl-send:hover{background:#ffe14d}
.bl-attach{background:transparent;color:var(--bl-white);border:1px solid var(--bl-line);border-radius:9px;
  padding:10px 12px;font-size:.88rem;font-weight:700;cursor:pointer;white-space:nowrap}
.bl-attach:hover{border-color:var(--bl-yellow);color:var(--bl-yellow)}
.bl-note{padding:0 12px 10px;background:var(--bl-black);color:var(--bl-grey);font-size:.78rem}
.bl-note button{background:none;border:none;color:var(--bl-yellow);cursor:pointer;font-size:.78rem;padding:0;text-decoration:underline}
.bl-error{padding:8px 12px;background:#2a1210;color:#ffb3ab;font-size:.85rem;display:none}
.bl-error.show{display:block}

/* Contact step */
.bl-contact{padding:16px 14px;display:flex;flex-direction:column;gap:10px;overflow-y:auto}
.bl-contact h3{margin:0;font-size:1rem}
.bl-contact p{margin:0;color:var(--bl-grey);font-size:.9rem;line-height:1.45}
.bl-contact label{font-size:.85rem;color:var(--bl-grey);display:flex;flex-direction:column;gap:5px}
.bl-contact input{background:var(--bl-panel2);border:1px solid var(--bl-line);border-radius:9px;
  color:#fff;padding:11px 12px;font-size:.95rem;font-family:inherit}
.bl-contact input:focus{outline:2px solid var(--bl-yellow);border-color:var(--bl-yellow)}
.bl-start{background:var(--bl-yellow);color:#000;border:2px solid var(--bl-yellow);border-radius:9px;
  padding:12px 16px;font-weight:800;font-size:.98rem;cursor:pointer}
.bl-start:hover{background:#ffe14d}
.bl-skip{background:none;border:none;color:var(--bl-white);cursor:pointer;font-size:.9rem;text-decoration:underline;padding:4px}
.bl-ts{display:flex;justify-content:center;min-height:0}

/* Call bar */
.bl-callbar{display:none;padding:10px 12px;background:#101408;border-top:1px solid var(--bl-line);
  align-items:center;gap:10px;font-size:.92rem}
.bl-callbar.show{display:flex}
.bl-callbar .bl-callstate{flex:1;font-weight:700}
.bl-callbar button{border-radius:8px;padding:8px 13px;font-weight:800;cursor:pointer;font-size:.88rem}
.bl-endcall{background:#c62f24;color:#fff;border:2px solid #c62f24}
.bl-mutebtn{background:transparent;color:#fff;border:1px solid var(--bl-line)}
.bl-callback{display:none;padding:12px;background:var(--bl-black);border-top:1px solid var(--bl-line);flex-direction:column;gap:8px}
.bl-callback.show{display:flex}
.bl-callback input{background:var(--bl-panel2);border:1px solid var(--bl-line);border-radius:9px;color:#fff;padding:10px 12px;font-size:.95rem}
.bl-callback button{background:var(--bl-yellow);color:#000;border:2px solid var(--bl-yellow);border-radius:9px;padding:10px 14px;font-weight:800;cursor:pointer}

.bc-dot-alert{position:absolute;top:-4px;right:-4px;width:14px;height:14px;border-radius:50%;
  background:#e0342a;border:2px solid #000;display:none}
.bc-dot-alert.show{display:block}
/* The .bc-launcher's positioning belongs to chatbot.css (fixed pill)
   or to .bl-launcher below. NEVER set position on .bc-launcher in
   this file: it loads after chatbot.css, so a position rule here
   silently un-fixed the site assistant's launcher site-wide
   (69-HF1, Nov 5, 2026 — the button rendered at the page bottom). */

/* Self-created fallback launcher (69-HF1): livechat.js adds this
   only when no .bc-launcher exists on the page (e.g. the site
   assistant was blocked or removed), so live chat always has a
   button. Carries .bc-launcher too, so the alert dot anchors to it;
   these rules override the pill geometry from chatbot.css. */
#blakes-live .bl-launcher{position:fixed;right:max(20px, env(safe-area-inset-right));bottom:calc(20px + env(safe-area-inset-bottom));z-index:95;
  width:56px;height:56px;padding:0;border-radius:50%;border:2px solid #000;
  background:var(--bl-yellow);color:#000;display:flex;align-items:center;justify-content:center;
  box-shadow:0 10px 28px rgba(0,0,0,.55);cursor:pointer}
#blakes-live .bl-launcher:hover{background:#ffe14d}
#blakes-live .bl-launcher:focus-visible{outline:3px solid #fff;outline-offset:2px}
#blakes-live .bl-launcher svg{width:27px;height:27px;display:block}
#blakes-live .bl-launcher.bl-hidden{display:none}
@media(max-width:760px){
  #blakes-live .bl-launcher{right:max(14px, env(safe-area-inset-right));bottom:calc(86px + env(safe-area-inset-bottom))}
}

@media(max-width:760px){
  .bl-panel{right:max(12px, env(safe-area-inset-right));left:max(12px, env(safe-area-inset-left));width:auto;bottom:calc(152px + env(safe-area-inset-bottom));height:calc(100vh - 240px);min-height:320px}
}
@media(max-width:380px){
  .bl-panel{bottom:calc(148px + env(safe-area-inset-bottom));height:calc(100vh - 232px)}
}