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Cards, Certificates and Credit

The terms for every card, certificate, pass and credit balance we sell or issue

Issued by Blakes Detailing & Upholstery Services

637 Lakeshore Rd, Sarnia, ON N7V 2S8

Call 519-491-1946 · blakesdetailing.ca

Version 1 — November 10, 2026

These terms are published pending the shop's legal review, which is already in progress.

1. What these terms cover, and the words we use

These terms cover every card, certificate, pass and credit balance sold or issued by Blake's Detailing: gift certificates, wash passes and Wash Packs, the Family Pass, the Fleet Pass, the Salt Pass, store credit, partner cards, cards issued by our issuing partners, and Spin & Win prize instruments.

In these terms:

2. Buying at the counter

Everything in this document is sold at the shop or through Blake's Pay, and every sale is recorded at the time it is made.

We record the buyer's name on every sale. We do not sell anonymous cards, certificates or passes.

When the total face value of a purchase is $100 or more, we also need one way to reach the buyer: a mobile number or an email address. That contact is what lets us find the purchase again if a card is lost.

At any sale, the buyer can name the person the instrument is for. When a holder is named, we record their full name, mobile number and email address, and the card is printed with their name. That makes it a validated card, under Section 3.

If no holder is named, the instrument is a bearer instrument. It can be given away and used by whoever brings it in, and its sale record stays in the buyer's name.

3. Identity for person-tied cards

Some cards are tied to a person by their nature: partner Google Wallet cards, Spin & Win prize cards, and cards issued by an issuing partner. Store credit is likewise recorded against a named customer.

Before a person-tied card is issued, the person's record with us must carry their full name, a mobile number, and an email address, and each of the three must check out as valid. The name on the record is the name printed on the card, and it is what validates the card.

If any of the three is missing or does not check out, the card is not issued until the record is completed. There is no partial issue.

This applies to every record, whenever it was created. A partner record created before these terms is not exempt: if it is missing one of the three, the record is completed first and the card goes out after. Partner signup asks for all three and checks them at signup.

4. Using your card, certificate or pass

Cards, certificates and passes are redeemed at Blake's Detailing, 637 Lakeshore Rd, Sarnia, for the detailing services and shop credit they represent.

A certificate, and any card carrying dollar credit, spends as shop credit against services at the shop. A unit pass covers the service or wash it names, one unit at a time.

Washes are redeemed by the class of the vehicle presented. A unit pass covers one wash. A credit balance has the price for that vehicle's class taken off it, at the wash prices in the current price book.

Wash Packs. Prepaid washes sold in any count from 3 to 24, priced per wash by count: 3 washes at $40.00 each, 6 washes at $37.50 each, 10 washes at $35.00 each, 20 washes at $32.50 each, and counts in between at the price of their band. The single hand wash they are priced from is $50.

Family Pass. One shared pool of washes for up to 4 named drivers and their vehicles, starting at the 10-wash price band. Members manage their own drivers within the pool. The holder of record cannot be removed.

Fleet Pass. A dollar credit account for fleet customers. Top-ups start at $25, and an account can carry up to 25 drivers unless a different cap is set with the account holder. Fleet Pass credit is spent as dollar credit against fleet services at the prices in the current price book.

Salt Pass. A seasonal pass sold for the winter season, November to February.

5. No cash conversion

Cards, certificates, passes and credit balances have no cash value. They cannot be exchanged for cash, in whole or in part.

Prize certificates cannot be refunded or exchanged for cash, in any amount.

Issuing partners issue cards and certificates out of the credit they have banked with us. Issuing partners do not cash out, and no withdrawal is paid on an issuing partner's banked credit.

This section covers the instruments in this document. It does not change the referral programme's standing earnings election for ordinary partners who are not issuing partners.

6. Expiry and shelf life

Banked credit never expires. Credit sitting in a partner's bank stays there until the partner uses it or issues it onto a card.

Credit issued onto a card has a 12-month shelf life from the day it is issued. If the holder has not used it by then, the unspent value goes back to the issuing bank and back into circulation, where that bank can issue it again. The value moves; it is not retired.

Wash Packs are valid for 12 months from purchase, and a Family Pass pool carries the same 12-month validity.

Partner-issued cards carry a 12-month expiry, and the credit on them follows the 12-month shelf life above.

No expiry term is stated in this version for retail gift certificates, for Fleet Pass credit, or for store credit balances. Those points are listed in the annex at the end of this document as decisions still needed, pending the legal review noted at the top.

7. Lost, stolen and reissue

If a card or certificate is lost or stolen, tell us as soon as you can. Call 519-491-1946.

We can reissue an instrument only when its sale is on record with us, in the buyer's name. The recorded sale is what lets us find the instrument, cancel the old one, and issue a replacement.

A bearer instrument whose sale is not recorded cannot be reissued.

A validated card can be reissued to the named holder on the record.

8. Store credit

Store credit is recorded against a real customer record, in the customer's name. It is never recorded against a bare name with nothing behind it.

To hold store credit, the customer record must carry the customer's full name, mobile number and email address, the same identity standard as Section 3. If the customer is new to us, we set the record up with those details when the credit is issued.

Store credit is spent as credit against services at the shop, and it follows Section 5: it is never paid out in cash.

9. Legacy paper certificates

In the past, Blake's sold paper gift certificates. When we record one of those paper certificates in our system, we record the holder's name as it appears on the paper. That entry is a transcription of the paper certificate, nothing more.

A transcribed certificate is flagged in our system as a legacy certificate, not yet verified.

When a legacy certificate is brought in to be used, we complete the holder's record at that time, with their full name, mobile number and email address, before the certificate is redeemed. From then on it stands as a regular verified instrument.

The legacy path records old paper only. No new value is ever issued through it.

10. Partner-issued and prize instruments

Issuing partners are the local clubs and organizations in the partner programme. They issue cards and certificates out of the credit they have banked with us. Instruments they issue spend at Blake's under the same terms as everything else in this document, including Sections 5 and 6.

Partner-issued cards are not transferable. A card is issued to the named person, and that is the person who uses it.

Spin & Win prizes are issued as passes and prize certificates to the winner's Blake's Wallet pass, tied to their partner code. Prize claim terms sit in Blake's Spin & Win: The Declaration, which governs game prizes. In short form: winners have 14 days to claim, prizes over $25 carry a skill-testing question that must be answered correctly first, and a prize not claimed in the claim window is drawn again once. The game rules themselves sit in the Declaration and the programme rules, not in this document.

11. Changes to these terms

We may update these terms. A change is announced before it takes effect.

A change never applies backwards. It does not change the terms of a card, certificate, pass or credit balance issued before the change takes effect.

12. Contact

Blakes Detailing & Upholstery Services

637 Lakeshore Rd, Sarnia, ON N7V 2S8

Call 519-491-1946

blakesdetailing.ca

Email info@blakesdetailing.ca

Annex: Decisions still needed

The points below are not terms. They are questions a complete set of terms will need answered, and they are held here, openly, instead of being filled in with wording nobody has ruled on. Until each is decided, the body of this document states no term on that point.

  1. Retail gift certificate expiry. Whether gift certificates bought at the counter carry an expiry date, and if so, what it is. Held for the legal review already in progress, where Ontario gift card rules are an open item. Until it is decided, no expiry term, in either direction, applies from this document.
  2. Fleet Pass credit. Whether dollar credit on a Fleet Pass carries an expiry or dormancy term. None is on record.
  3. Store credit balances. Whether store credit carries an expiry term. None is on record. The rule that banked partner credit never expires is a partner programme ruling and has not been extended to store credit.
  4. Moving a recorded sale to another name. A bearer instrument can be used by whoever presents it, but whether a buyer can ask us to move its sale record into a different person's name is not on record.
  5. Reissue details. Whether a replacement instrument keeps the original issue date and whatever shelf life is left, and whether any fee applies to a reissue. Neither point is on record.

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